Originally published in House & Home Magazine, credit Liz Hunter
Chapman Windows Doors & Siding – Expertise in Exterior Remodeling
For more than 30 years, family-owned and operated Chapman Windows Doors & Siding has been providing quality products with friendly, reliable installation and exceptional customer service. Their knowledge on home exterior elements—including windows, siding, and doors—is second to none, and the company prides itself on its educational, no-pressure environment for customers.
Chapman’s 4,000-square-foot showroom in West Chester features over 150 windows and doors on display, along with siding, roofing, and hardware samples.
House & Home spoke with owner Michael Chapman and project manager Dave Richards about the telltale signs for window and door replacement and the energy-efficient options homeowners should consider.
What are some things a homeowner might notice if their windows, doors, or siding are due for replacement?
Richards: For windows and doors, the signs for replacement or repair are:
- air infiltration
- water infiltration
- rotting or damaged frames
- seal failures in existing glass
For siding, it’s:
- cracking
- fading
- peeling
- rotting
- any other visible signs of damage
What can lead to a window needing replacement?
Chapman: You may notice double-hung windows won’t lift or stay up, caused by one or more broken balances. Casement windows that don’t open or close properly may have broken hardware or rotted wood in the sash or window frame.
Rotted frames or exterior trim can create water infiltration.
Deteriorating weatherstripping may also cause air to leak into the home.
What do you recommend to rectify these issues?
Chapman: Some of these problems—if small—can be repaired. But if the number of problems is too great, then replacement is the best option. While repairs may be cheaper now, they’re usually only a short-term fix and may cost more long term.
One of the most common sources of leaks I find is a window that’s not closed and locked properly. Most window locks are cam-action locks, meaning they pull the sashes tighter when locked. If not locked correctly, the window can actually separate and allow air leakage.
Richards: Energy efficiency comes largely from the quality of the glass, but proper flashing and caulking are also big factors.
What are the differences between fiber cement and vinyl siding? How does a homeowner choose between them?
Richards:
- Fiber cement is more durable than vinyl, not subject to cracking, and looks more like real wood.
- Vinyl is more cost-effective and comes in many styles.
The energy efficiency of both is similar. What matters most is the vapor barrier and how the siding is finished.
Choosing between the two often comes down to budget and neighborhood aesthetic.
Does a storm door really affect energy savings?
Richards: Yes. A storm door adds an extra barrier against weather—wind, rain, and cold. Think of it like putting an extra blanket over your home during winter.
The Chapman Difference
- Free Estimates with clear guidance and no pressure.
- Certified Installers trained to manufacturer specifications.
- Visual Design Tools including 3D modeling and augmented reality previews.
- 4,000 sq ft West Chester Showroom to see and compare products in person.
- Wide Manufacturer Selection with styles and colors not available locally.
- Full-Service Installation with careful protection and detailed cleanup.
- Family-Owned for 30+ Years serving Chester, Delaware, and surrounding counties.

