Client Testimonials

We believe customer satisfaction should be the top priority of every company and we strive to make our clients happy with every aspect of our home improvement services. Take a look below to see what our clients have to say about their experience with Chapman Windows Doors & Siding. You can read more reviews and write a review here.
Peggy Martin
Feb 2026
Great communication. Skilled craftsmen. Worked until the job was done to my satisfaction. Polite. Cleaned up after themselves. Were respectful of my property.
Mike F.
Jan 2026
The Customer Service and Awareness at Chapman was gold level awesome. From setting up measurements for storm door, ordering door through installation was a great experience and all of Chapman employees should be proud!
Steven Hirsh
Jan 2026
From start to finish Chapman did an excellent job. Needed to replace 5 windows in my 200-year-old stone barn. Chapman visited the house 3 times before windows were ordered to make sure they would fit perfectly and match outside and inside colors. Result was excellent.
Kim Janick
Dec 2025
Chapman did a phenomenal job replacing my front and back doors! My front door was especially challenging since my home was built in the 1850s. Even though I chose not to remove the original frame, they improved the fit, restored the door’s original height, and cleaned up the frame so it looks brand new. The back door was easier, but both turned out beautifully. The team was polite, professional, and even dusted my furniture before leaving. I’ll definitely be using Chapman again for windows and siding!
Frank Zisak
Nov 2025
Matt, Michael & Chris were exceptional! They came on time, worked hard & did excellent work. They left the house cleaner when they left than it was when they arrived. They worked together as a team and completed on time. All three are very nice and talented individuals. They represent Chapman Windows very well!
Stephen Jennings
Nov 2025
Everything about the experience was excellent. The initial consultation, measuring and quote were all straightforward and fully explained. The installation was fantastic - the crew were totally professional and completed the process perfectly and quickly. I would recommend Chapman to anyone considering window replacement.
Nancy Crockett
Nov 2025
I just want to thank Chapman for repairing the leak in the roof and gutters at the corner of my garage. Several other “roofer/gutter experts” had tried, but Chapman fixed the problem on the first attempt. They finished the work on time and cleaned up afterward. I would recommend them to friends and family without hesitation.
Dave Whitehead
Oct 2025
I have used Chapman’s for all my windows replacement, all my doors replacement, gutters replacement with leaf filters, replaced my facia and rake boards with synthetic wood, and replaced my wood siding with Hardy boards. As you can see, I keep coming back to them for professional, excellent, and friendly work. Can’t go wrong with Chapman!
Maria Dee
Oct 2025
In an industry where many companies lack accountability and quality service, Chapman Windows distinguishes itself by consistently upholding high standards. Should any product issue arise, Chapman honors its warranty and ensures a resolution. The entire team demonstrates exemplary service! For those seeking to invest wisely in windows and doors, I highly recommend using Chapman.
Kamlesh Patel
Oct 2025
We have used Chapman Windows and Doors several times. They provide a great service starting from measurements to final installation. Their staff is easy to work with and provides timely updates and support. I highly recommend them.
Patricia Curtain
Jul 2025
Replaced my front storm door with a Pro Via model, tech installer Greg was punctual, efficient, knowledgeable and professional. This is my first experience with Chapman Window & Door and it has been a pleasure from my first meeting with Steven in the office. Thank you.
Deb Romich
Jun 2025
Chapman's did a great job with my replacement windows. I am so pleased with the work that was completed and the great care they took in making sure everything in my home was protected (floors, furniture, etc). I will definitely use them again for my remaining windows.
Gary Reischer
May 2025
Entire process was simple and efficient. Price was very good compared to other quotes on same windows. Installation of 19 windows in one day done exceptionally well with complete cleanup and all trash removed. Very happy with the final product.
Judith Moser
May 2025
We were happy with our Chapman experience from start to finish. We asked for a quote on a whole-house window replacement, but the salesman (who we later learned was Mr. Chapman himself!) looked at our original windows and told us that we didn’t need new windows at all! He explained in detail how they could be fixed by replacing the balances on the double-hung windows that had broken. We did, however, decide to replace the double-hung, over-the-sink window with an awning-type window. We had to wait a few months for the window to be constructed at a Midwest factory. The installation needed a few tweaks, but the installer was up to the task. Several weeks later the painter came to touch up the job. If we ever need windows, we’ll go back to Chapman. As a side note, Mr. Chapman had asked the installer to leave the two balances that the installer removed from the old window so we can reuse them on our old windows. We also were very impressed with the office staff and the salesman who helped us when we went to the showroom to see the window we would be receiving. We are “picky” about the work we have done on our house and gardens, and we couldn’t be happier with our experience with Chapman.
Rosanne Cooke
Apr 2025
We are unbelievable grateful to Chapman's staff for all their expertise in selling and installing our new ProVia patio door, entry door, and storm door! Great experience from initial meeting, product selection, measurement, and installation. Quality product and labor and all well within our budget! Thanks to all!
Matthew Coleman
Apr 2025
We were extraordinarily pleased with the entire service experience at Chapman Windows and Doors. Michael B. was an informative salesman who made the process easy. Michael Chapman expertly measured our windows and doors with the greatest accuracy. Jackie guided me through the processes for payment and financing with clear explanations. Tony and his team installed the windows and doors with great diligence, alacrity, and cleanliness. They even brought a Swiffer wet jet to clean up any messes! Ralph finished everything by painting the new trim, which has framed the new windows and doors beautifully. They were true professionals, and we will gladly have them replace the rest of our windows and doors with the greatest confidence that the job will be done correctly and efficiently!
Mott U D’Potyou
Mar 2025
I needed to replace the most important door in my house - the one which has the most traffic. The door had swelled up during the winter months due to moisture penetration and became difficult to close. It had to be replaced and I wanted this to be the last time I had to replace it. I wanted this job to be done right and done well. I came to Chapman Windows & Doors in West Chester. They did the rest! Tim came down to my house, examined the situation and showed me how Chapman proposed to solve my problem. Tim showed me the doors which would fit my requirements for a solid, properly functioning door which offered me the appearance, security and light which I felt were necessary. Then he invited me to visit the Chapman showroom to see and feel the products which would meet my needs. The installation went smoothly and was completed in a few hours. The men were polite, professional and experts at their craft. The doors (interior and storm doors) exceeded my expectation in terms of the quality level and appearance. The equipment was a distinct upgrade from what I had before! The operation and feel of the doors was a dramatic improvement! The area was cleaned up and ready to go when they called me to inspect their work. A few days later a painter came to touch up the last details of the installation. Thank you, Chapman! Well done!
Michael Mankowski
Mar 2025
We needed a new front door and after running around to different stores and not finding anything, we found the answer, Chapman. From the initial scoping to selection, Mike was instrumental in guiding us through the process. We could see what our door would look like on the screen and were able to incorporate all the various options and see the results. After selecting our door, the service/installation folks Pattie and Christine kept us in the loop for installation day. Once installation day arrived, Harry did a wonderful job. His attention to detail and quality workmanship is evident in our new door. Thanks to the team at Chapman!
Rosanne Cooke
Feb 2025
We are unbelievable grateful to Chapman's staff for all their expertise in selling and installing our new ProVia patio door, entry door, and storm door! Great experience from initial meeting, product selection, measurement, and installation. Quality product and labor and all well within our budget! Thanks to all!
Katherine Ranft
Feb 2025
My experience with Chapman Windows Doors & Siding was excellent! From the Owner to the Salesman to the Technicians that installed one storm door and two doors…professional, personable and trustworthy! I highly recommend this company. Thank you Chapman Team! Love my doors!!!!
David Werner
Feb 2025
Chapman exceeded my expectations. The lead time was a little long but the windows were custom and I was in no hurry. The estimate seemed pricey however the final result was worth every penny. The windows are top notch, stained and installed perfectly. The crew was professional and cordial and are skilled at their craft. When the work was finished the crew lead inspected the windows with me to ensure all was right. When they left, there was no evidence they had been there except for the new work. My home was left clean and orderly. 10/10
George Kissel
Feb 2025
Chapman Doors and Windows did an outstanding job on our new storm door. From the time we entered the showroom we were treated so kindly and as valued customers by all the staff. They kept us informed throughout the entire process. They were quick to come to our home, take all of the measurements and install the door. Extremely knowledgeable and professional.
Jerome Campbell
Jan 2025
From my initial contact with Chapman Windows & Doors through the final review of the completed installation, I was well informed at each step in the project. The install team was professional, efficient and neat. I highly recommend Chapman Windows & Doors!
Maria Dragann
Jan 2025
We have had Chapman here 4 times now and their work is flawless and clean. We have a 1934 Tudor and they are amazing at their craft with an old home like ours. We have more work to do and plan to keep going !
Gary Fulton
Jan 2025
We are very pleased with the new door that Chapman installed recently, and everything about our experience with the company was first rate. The sales person we worked with, Tim J., spent a lot of time helping us pick the right door, and everyone else we worked with during the ordering and installation process was great. We want to give a special shout-out to the installation team -- Eeshond and Bradan -- who were very professional, polite, and did a quality job. We would certain recommend this locally-owned company to anyone needing new doors, windows or siding.
Michael Mankowski
Jan 2025
We needed a new front door and after running around to different stores and not finding anything, we found the answer, Chapman. From the initial scoping to selection, Mike was instrumental in guiding us through the process. We could see what our door would look like on the screen and were able to incorporate all the various options and see the results. After selecting our door, the service/installation folks Pattie and Christine kept us in the loop for installation day. Once installation day arrived, Harry did a wonderful job. His attention to detail and quality workmanship is evident in our new door. Thanks to the team at Chapman!
Robert MaCoy
Dec 2024
We purchased a new front door to replace our original builder grade door and a new French door to replace our old slider. The experience was professional and informative from start to finish. Mike, our sales rep, walked us through the process and ensured we were completely informed on the products available. We placed the order, and a short time later we were informed our doors were ready for installation. John and his crew showed up at our home and couldn't have been more professional. They cleaned up after themselves, were very respectful of our home and even made friends with our puppy. When the installation was complete John did a walk through with us and went over the warranty information. I highly recommend considering Chapman Windows Doors & Siding for your next home project. Great job Chapman team!!
Karen Ambrosine
Nov 2024
The whole experience was very efficient. Mike was great with measure and estimate. Install went very smooth. Once we paid deposit, we got the doors installed within 2 months.
Amanda Ngov
Sep 2024
They were responsive, educational, and overall great people. All the way from the initial estimate, measurements, installation, close out, and follow-ups. There were a few issues that occurred and Chapman resolved everything with ease. They didn't put us under any stress or force us into hiring them. They care about the work they put into their projects and their customers!
Ken Larson
Sep 2024
Job done timely and professionally and exactly how it was explained to us before work began. Nice job on both window and door replacements.
S B
Aug 2024
The Chapman difference is real! Excellent products, communication, service, and installation. Thank you to Ron B. (Product and Operations Manager), as well as Joab and team, for going above and beyond with my door and siding project. Already looking forward to my next project with Chapman!
R Tribendis
May 2024
Aside from the excellent products they represent, probably the best part of dealing with Chapman windows and doors is their communication. No surprises at all. They keep you informed every step of the way in a friendly professional manner. Having dealt with numerous contractors on a recent home remodel, Chapman definitely is the best by far in terms of their representation. Cannot recommend them enough
Donna Kerr
May 2024
Great service, installation of storm door perfect! We were very pleased with Greg’s work in installing the storm door. Greg was professional, & courteous while placing the storm door. He reviewed the installation & features of the door plus excellent clean up. The office personnel were excellent in communication with us. Mike was very informative on different products offered & expectations of service contract. The office staff were excellent on following up details of the contract & expected personnel dates for measurements & installation.
Jeff Bloch
Apr 2024
Every part of our experience with Chapman for our home siding and windows replacement was thorough, professional, and courteous. Their initial estimate was detailed, their workmanship is superb and they kept us updated through every step of the process. We're extremely happy with the quality of their work and we highly recommend Chapman!
Leese Domeika
Feb 2024
I could not have asked or expected better service or quality! I thought I had a difficult ask (installation of a storm door with a built in doggy door on a mobile home) because 3 other places I called had refused. I called Chapman not expecting much but when told “no problem” I was shocked! Every person I dealt with from the person answering the phone to project manager to installation guy were friendly and kind. Nothing bad to say and I’m incredibly happy with the door and service!
Meredith Collet
Sep 2023
Great customer service and ongoing communication from estimate thru installation. Prices were very competitive. Installers were on time, very courteous and efficient. Highly recommend this company.
Leslie Holt
May 2023
I had Chapman Windows replace 10 windows in my home. They arrived on the day and time they were scheduled. Each day they arrived early! They covered EVERYTHING and put runners down to cover my rugs. Each day they left my house in perfect condition. When they finished, they explained exactly how they work, how to clean them, the warranty, etc. The crew was fabulous and a joy to work with. I am so glad I did not go with another company. If you need new windows please contact them.
Jonathan Palecko
May 2023
The service from Chapman was on time, efficient, and clean. I would use Chapman again.
T Conklin
Apr 2023
I purchased doors from Chapman Windows & Doors four years ago. Today was my 1st service call. Nicole & Michele in the office were helpful setting up the service call & were prompt with returning calls. David W., their service tech, was unbelievably professional, courteous & knowledgeable. He explained the cause of the problem & the fix. Their Customer Service is excellent & tops the charts!
Leslie Holt
Feb 2023
I had Chapman Windows replace 10 windows in my home. They arrived on the day and time they were scheduled. Each day they arrived early! They covered EVERYTHING and put runners down to cover my rugs. Each day they left my house in perfect condition. When they finished, they explained exactly how they work, how to clean them, the warranty, etc. The crew was fabulous and a joy to work with. I am so glad I did not go with another company. If you need new windows, please contact them.
Joe Crawford
Feb 2023
The Chapman team--Ariel, Pete and Connor--did an outstanding job for us in replacing several windows in our home. They explained everything to us and were consummate professionals.
Meredith Collet
Dec 2022
Great customer service and ongoing communication from estimate thru installation. Prices were very competitive. Installers were on time, very courteous and efficient. Highly recommend this company.
Mike H
Aug 2022
Chapman did a fantastic job installing two entry doors with storm doors on my house. The materials and workmanship are top notch, I am very happy with the final products. The only downside is that I had to wait a year for installation once I placed the order. This isn't necessarily Chapman's fault though, because at the time the entire country was dealing with post-pandemic supply chain issues. The initial estimate was that it would take 3-6 months, but that ended up taking 12 months. The communication from Chapman was responsive throughout the year though, so I was confident things would get done when they could. They were also willing to work with me on a payment schedule that worked best for me, which I appreciate. I recommend Chapman for sure!
Jennifer Gilchrist
Aug 2022
I can say enough good things about my experience from beginning to end! The entire team helped me navigate the install of my door and when there was a minor issue with the installation that was not their fault they made sure everything was taken care of and I was 100% satisfied before anything else was done. I would recommend them to anyone who needs any type of window or door replaced, fixed, installed anything they are amazing.
John S
Jun 2022
Chapman has been incredibly fair and attentive to us prior to, during, and after our custom front door install. I'm always worried that once you pay someone it's game over for decent support, but this entire team has been professional and competent. They've always answered my questions and addressed my concerns. No shade, no BS, just good business.
Elena Arthur
Mar 2022
I cannot say enough about our experience with Chapman Windows. From the moment I scheduled our appointment to meeting with Mike at our home, it was a very positive experience. Mike arrived on time, and was incredibly knowledgeable, Not only would we recommend their services, I may use him to order my windows for a project in Massachusetts. Trust me when I say, give Chapman a call.
Sean Cotter
Feb 2022
The whole Chapman team was responsive, the install went fast and smooth. There were two very minor issues with materials after the installation (one cosmetic and one of the window bays was hard to open) and Chapman went above and beyond to address both issues quickly and professionally. The PM awe had for our install was a great communicator and was proactive the entire project. We are very happy we selected Chapman for our Hardie board and windows.
Pual Newman
Aug 2021
We recently had 27 windows in our home replaced by Chapman Windows and Doors and were extremely pleased with the results. The windows Chapman helped us decide on were of very high quality and the installation team excellent. Shilo and his installation team communicated with us every step of the way. They arrived when they said they were going to, put in a full day’s work and cleaned up each day before they left. The workmanship was very high quality and the attention to detail meticulous. We highly recommend Chapman and their installation teams for your window and door needs.
Jon Seymour
Jun 2021
Positive: Quality We had the outside of our garage converted into two large windows and an external door installed on the back of the space. Foreman Ron and Foreman Shilo were both assigned to the project. Their attention to detail and workmanship was beyond my expectations. All the guys were incredibly personable (Mike, Mike M., Dave, Eshond, and John) and put in the hours necessary to get our job done well AND on time. They cleaned up thoroughly and left nothing behind for me to pick up. They also spent the time to walk me through the care and operation of my new fixtures once they were installed. My only wish is that they did interior renovations as well! I feel privileged to pay a reasonable price for this level of workmanship and peace of mind. Services: Window installation, Door installation
Sar
Mar 2021
Our experience with Chapman Windows Doors & Siding was incredible from start to finish. First, their salesman was extremely helpful and friendly to work with, unlike a lot of other companies and competitors we met with prior, which is what sealed the deal for us. They installed two doors for us, including the front door of our house, and everything was completed in a professional and timely manner. They even installed our doors earlier than the anticipated date they provided us, given another customer cancelled on their date. They do great work and cleaned up nicely afterward. Now we 100% recommend them to all of our family and friends.
Tom Hoopes
Feb 2021
From Joanne in sales to the amazing installation crew of Ron, Mike and John, I'd give 6 stars if I could. Very competitive prices, professional service and just really nice and responsive people throughout the company. Shop local and give these guys a chance to impress you.
Bonnie Simmons
Nov 2019
I had some windows replaced and some Siding redone. I had a specific time line when I wanted it done and they were able to meet my deadline. Everything went as planned and looks beautiful. The project manager stopped by daily to make sure everything was done right. I appreciated that they didn’t destroy my plants. They cleaned up after themselves and even had a painter come in to do the final touch up. I would definitely recommend -and plan on using them again.
Paul Cutrona
Nov 2019
Great people amazing product 🙂
Joseph Smith
Nov 2019
Chapman team was outstanding. Showed up on time, did a great job, nice and clean and departed. Very friendly workers as well. Would highly recommend them.
Tracey Sisko
Nov 2019
Recently had four Semco screen doors installed. The process was flawless from sales to installation. Mike Chapman is very hands-on in all stages of the process. The installers (Mike and Gaylin) are the A team! Extremely satisfied.
Craig Humphrey
Oct 2019
Great experience from start to finish. Excellent follow up throughout The whole process. I would highly recommend Chapman! Thanks again guys.
Beth Dougherty
Oct 2019
Chapman did an amazing job removing our stucco and replacing it with Hardie Board. We were 100% satisfied with their quality workmanship, fast responsiveness and continual communication throughout the process. Our project manager Dave Richards was great to work with and took care of anything we asked right away and always kept us posted on the job. We would highly recommend them to anyone!
Rich Gore
Oct 2019
Gallen and Carlo did a great job on the storm door installation. Door opens and closes with no issues, not hinge bound and doesn't need to be pulled closed, smooth operation! Cleaned up afterwards, pleasant guys to have on site
Clifford Hall
Oct 2019
Great quality windows with a very clean and professional installation. Staff was experienced, friendly and responsive. Definitely recommend hiring them for new windows.
Gerry Webster
Oct 2019
Bought a front door from them recently. Jean was so helpful helping us pick a door, the color, the hardware and the glass. She called several times with updates and to verify our choices so as not to make any mistakes since the doors are custom made to your order. Glen was the guy that installed my door and what a pro he is. He completed the job twice as fast as what I expected and everything was perfect!! I was very impressed. Actually, I was very impressed with the entire experience. A real team of professionals selling excellent products and perfectly installing them. I will definitely use them again in the future.
Michael Magee
Oct 2019
Had an awes experience with Victor, John and Mike. Put 2 sliding doors in perfectly and added new shutters. Really looks amazing and were incredibly professional. Would highly recommend Chapman
G D-Ram
Oct 2019
I am very happy with the window and slider replacement. Gaelin & John did a great job on the install.
Tracy Wiggins
Oct 2019
I highly recommend Chapman Window. I had two skylights replaced, and the guys did a great job, and I was charged a very fair price. I was especially impressed with their customer service!
Frank Nocella
Oct 2019
I have to say these guys took care of all of my issues. That is the sign of a good company. Its how a problem is handled when things do not go right. I would recommend Chapman over any other company in the industry! This is the company to buy doors and windows from no one else!! Good customer service and good follow up.
Linda Shriver
Oct 2019
Chapman is the best. Everyone in the office was great. Galen and John did an excellent job with the installation of my new windows. I am happy I went with this company.
Greg Leonard
Oct 2019
Installers Galen, Victor, Mike Ana Eeshond did a great job. They were extremely polite and professional while being friendly and personable. They cleaned up after installing 4 storm doors and did a fantastic job Overall! Thanks Chapman!
Stephen Boulger
Oct 2019
Had twenty-one (21) replacement windows and a new slider installed in an 18 yr old house. These guys exceeded my expectations on every aspect, from the sales meeting thru the installation. During the sales phase, there was never pressure, just information exchanges to make an informed choice. The installation team, Shilo and Ariel, were first rate. The installation took approximately 4 days to complete and my house was treated with the care as if it was their own (drop clothes used everywhere, dust and remnants vacuumed up and after each day there was no evidence work was even being performed). I can't say enough nice things about this company and how pleased we were with the result of our decision to use them. We will definitely hire them again when the time comes to replace the front door. Thank you guys for everything!
Betty Flamm
Oct 2019
Bill Reidy was so helpful and pleasant
Sharon Michelitsch
Oct 2019
I can not say enough positive word about my experience with Chapman windows. It might take awhile to get the windows and door but it is well worth the wait. When Galen and John came to install the windows I was absolutely delighted with their outstanding work and dedication to the best possible job they could do. They are the best!
Mmdno
Oct 2019
Replaced all my exterior doors (4) with Chapman May of 2018. Not only were they super easy to work with, have the areas best selection and competitive prices -but their staff was amazing to work with! Very customer Service oriented from selection to follow up. Special shout out to Michelle, their repair technician. She’s always there when I have an issue (or just a question) with the right solution and professional tips. When it’s time for windows we’ll be back!
Susan Simone
Oct 2019
William Reidy responded to a follow-up concern we had from an exterior door that was installed in August. We very much appreciated that Mr. Chapman responded to our follow-up concern. Mr. Reidy did an awesome job explaining the additional fix that was needed. He was professional and courteous. His work was outstanding and we are so very delighted with the exterior door to our deck. Can't wait to schedule our next project with Chapman Doors and Windows.
Larry Lyle
Oct 2019
I was having constant problems with a couple of windows so I purchased replacement windows from Chapman. Gaylen and John installed them today and they took the time to show me why I was having problems and how their standard installation techniques would prevent future issues. I appreciated the effort shown by Chapman from estimating through project follow up and professional installation. Great company to work with.
Jeanette Erhardt
Oct 2019
Great product selection, prices, advice/customer service and installation. Highly recommend this company!!
Lucy DiRenzo Canavan
Sep 2019
Chapman assisted us in the design and installed custom barn doors in our sunroom. It was a difficult project from the start because of the slanted ceiling in the room. Not only did they turn out beautifully but the service and followup that we received was excellent. I highly recommend Chapman Windows and Doors!
Cecille Boznango
Sep 2019
We had new shutters and a new front door installed by Chapman. From design and color consultation with Joanne to the install with Victor and his crew, I am very pleased!!! My house looks great and have gotten complements from the neighbors. Would definitely recommend and would again use in the future. The best, most knowledgeable and trustworthy crew in the business!
Brian Biddulph-Krentar
Aug 2019
Great communication and great workmanship.
Mark Lockett
Aug 2019
Installed a new thermal front door. High quality product, looks great and great workmanship.
Mike Makatche
Aug 2019
I had a great overall experience with the people and the products from Chapman. The door I ordered was on time and the installation went very smoothly. The ProVia storm door with embedded screen works great and the air flow through the house has made a big difference. Denise was great to work with and followed up on the details. I'd be happy to recommend them to friends and family.
Lou Kol
Jun 2019
Showed up on time, very friendly, did a great job, I did not need to get involved. No extra Charges, Neat, clean, will use again!
V Steve
May 2019
Very good experience
Chuck Griffin
May 2019
Great prices. Awesome service.

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