Shopping for replacement windows and doors can be a daunting task as there are so many choices on the market. Aside from choosing the manufacturer you also have to choose the installation company. Choices….Choices…Choices……
Following a lead from a radio ad and the reviews that we read on line, my wife and I decided to visit Chapman Windows and Doors in West Chester. The moment that we walked into the show room we knew that found the right place to meet our needs. The inventory of windows and doors on display provided options for every type of buyer.
The entire process could not have been easier from a buyer’s point of view. Mike inquired as to what we were looking to purchase and then showed us various product lines to get our sense of style. All of our questions were answered without hesitation. Mike did not try to sell us the most expensive model nor did he try to upsell us on any features that we were not interested in purchasing. We were truly in the driver’s seat which was very comforting.
I cannot emphasize enough the “Quality” Customer Service that we have received throughout this entire process. At every juncture of the process the Chapman staff responded positively and quickly to all of our questions and requests for changes. I cannot thank Mike, Ned, Jessica, Jackie and Michelle enough for their time and assistance with my project.
At the time of this writing our replacement screen door, front door and patio door have been installed. We could not be happier with the quality of the product, the craftsmanship of the installation crew and customer service received to date.
Chapman Windows and Doors truly represents Quality and Service. I highly recommend Chapman Windows and Doors for all of your window and door needs.